What Should Be Included in a Marketing Plan?
A useful marketing plan turns business goals into priorities, audiences, messages, channels, responsibilities and measurable next steps.
A marketing plan does not need to be a 50-page document. It needs to be clear enough that the people responsible for execution know what matters, who they are trying to reach and how success will be evaluated.
1. Business goals
Start with the outcome the organization actually needs. More qualified leads, stronger awareness, event attendance, donor growth, recruitment and customer retention all require different tactics.
2. Target audiences
Define who needs to hear from you and what matters to them. Avoid trying to communicate with “everyone.”
3. Positioning and key messages
Clarify what you offer, why it matters and why someone should choose you. This becomes the foundation for website copy, advertising, social media, PR and sales materials.
4. Channel strategy
Choose channels based on the audience and goal, not because every business is supposedly required to be everywhere.
Owned
Website, email, blog and other channels you control.
Earned
PR, media coverage, reviews and third-party mentions.
Paid
Search, social, display, sponsorships and other advertising.
Community
Events, partnerships, outreach and relationship-building.
5. Content and campaign priorities
Map the major campaigns, launches, seasonal needs and evergreen content that support the plan.
6. Budget and resources
Identify what can realistically be funded and who will do the work. A plan that requires more time and expertise than the organization has available will not be sustainable.
7. Responsibilities and timing
Assign ownership, deadlines and approval steps so good ideas do not get stuck between departments or vendors.
8. Measurement
Choose metrics connected to the business goal, such as qualified inquiries, conversions, attendance, leads, revenue influence or search visibility.
Learn more about marketing strategy and consulting.
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